Joo Casino Review

bonus dicewelcome bonus

1st Deposit 100%/CA$150+100FS

4.6 / 5

casino rating

Full StarFull StarFull StarFull StarHalf Star

Game providers

Payment methods

License

Curacao

Withdrawal Time

3-5 days

Pros

  • prosGreat quality of games
  • prosAccepts cryptocurrencies
  • pros24/7 live chat available

Cons

  • consToo many restrictions
  • consLow withdrawal limits
  • consPayouts can be slow

Introduction

Welcome to our Joo Casino review where we’ll try to expose all the benefits and potential flaws of this particular casino that caught our attention recently. By the end of it, we will provide you with enough information so you can make a rational, well-informed decision on whether Joo is the right place for you. This casino claims to offer great casino games, fast withdrawal options, an instant play platform, sports betting, lots of bonus spins, and many other things traditional to online casinos.

It features a simple casino design that can look boring to some, and it tries to grasp all of the essentials: slots, sports, table games, video poker, and a live casino.

Joo Casino Info

website:https://www.joocasino.com/
email:[email protected]
phone:n/a
established:2014
owner:Dama N.V.
licences:Curacao
languages:English, German, Finnish, Spanish, Polish

Joo Casino Features

trueMobile CasinotrueVip Program
trueLive ChatfalseGamification
trueOnline Transaction HistorytrueSelf Assessment Test
falseReality Check ReminderfalseTime-Out Period
trueFinancial LimitstrueSelf Exclusion
trueHelp And SupportfalseManual Flushing

Joo Casino Details

Joo Casino is an instant play, sports, and mobile casino established in 2014. It is owned by Dama N.V. and it operates with a gambling license issued by the Curacao Gaming Control Board. The casino offers fair games, with the usual return to player percentage. It’s one of the SoftSwiss Casinos (some of our favourite casinos too), which all look very similar.

Some players will like it, some will not. The site is also full of Gamble Responsibly adverts making sure to provide help and support to problem gamblers.

This gambling site doesn’t cut it? Give Mr Bet Casino a go! Read the review here!

 

Country Restrictions

Joo Casino has a small list of restricted countries when compared to other casino sites. Unfortunately, players from United Kingdom and United States are not welcome. Joo Casino will not accept players from the following countries:

  • Greece, the United States of America, the United Kingdom, Spain, France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Israel, the Netherlands, Dutch West Indies, Curacao, Lithuania, Gibraltar, and Jersey.

Australian players are not eligible to play the games from Amatic. Players from Canada are not eligible to play the games from NYX.

Joo Casino Bonuses

Bonus offers at Joo are well set and in accordance with most casino bonuses on the market. The following countries are excluded from receiving no deposit bonuses and/or free spins:

  • Algeria, Angola, Bahrain, Benin, Botswana, Bulgaria, Bulgaria, Burundi, Cabo Verde, Cameroon, Chad, Comoros, Côte d’Ivoire, Denmark, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Hungary, India, Indonesia, Iran, Iraq, Israel, Jordan, Kenya, Kuwait, Latvia, Lebanon, Lesotho, Liberia, Lithuania, Madagascar, Malawi, Mali, Mauritania, Mauritius, Moldova, Mongolia, Morocco, Mozambique, Namibia, Netherlands, Niger, Nigeria, Oman, Pakistan, Palestine, the Philippines, Portugal, Romania, Rwanda, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Slovakia, Slovenia, Somalia, South Sudan, Sudan, Swaziland, Sweden, Syrian Arab Republic, Tanzania, Togo, Tunisia, Uganda, Vietnam, Yemen, Zambia, and Zimbabwe.
Casino Bonus Details claim bonus
Deposit Bonus1st Deposit 100%/CA$150+100FS
Bonus extra detailsn/a
Wagering50x(B)
Minimum depositCA$30

joo casino bonusWelcome Package, Reload, and other deposit bonuses are not available for players from Finland. However, they can still use all the benefits of the VIP program and personal VIP bonuses, weekly and daily tournaments, lotteries, and other regular promotions.

Welcome Bonus

First deposit bonus

  • 100% match bonus up to CA$100 + 100 free spins.
  • Min. deposit CA$20.
  • Wagering requirements: 50x bonus.
  • Max. bet while wagering: CA$5.

Second deposit bonus

  • 50% match bonus up to CA$100.
  • Min. deposit CA$20.
  • Wagering requirements: 50x bonus.
  • Max. bet while wagering: CA$5.

Third deposit bonus

  • 75% match bonus up to CA$150.
  • Min. deposit CA$20.
  • Wagering requirements: 50x bonus.
  • Max. bet while wagering: CA$5.

Fourth deposit bonus

  • 100% match bonus up to CA$100 + 50 free spins.
  • Min. deposit CA$20.
  • Wagering requirements: 50x bonus.
  • Max. bet while wagering: CA$5.

The maximum winning from the welcome package free spins is 200 EUR

Bonuses are not available to players from Israel, Spain, Sweden, the UK, and the USA.

Other Bonuses

To complement their welcome package, casino Joo made sure to offer us a couple of nice incentives extra. Make sure you read all bonus terms and conditions before you start to play.

Monday Afterparty

  • 40% up to CA$100.
  • Min. deposit CA$20.
  • Wagering requirements: 50x bonus.

Wednesday Freespins

  • Up to 50 FS.
  • CA$20 deposit = 20 FS in Brave Viking
  • CA$50+ deposit = 50 FS in Aztec Magic Deluxe

Sportsbook Bonuses

Weekly Cashback

  • 10% cashback.
  • Awarded for 7 days, from Saturday 00:01 to Friday 23:59 UTC.
  • No minimal bets or odds requirements.
  • No wagering.
  • Maximum cashback CA$200.

Weekly Top Cashback

  • Up to 20% cashback.
  • Available for the bets made on UEFA Euro 2020, 2021 Copa America, 2021 CONCACAF, The International, Wimbledon, ICC World Test Championship Final from 17 June to 31 August.
  • One day of gaming activity is equal to 2%. You get 6% more if you’ve been active for 7 days straight.
  • No minimal bets or odds.
  • No wagering.
  • Maximum cashback CA$500.

VIP Program

The Joo Casino VIP club is based on collecting comp points (CP). For each CA$20 of real bets in video slots, you will get one comp point. There are seven levels in Joo Casino VIP club, each with different perks and benefits.

Once you have accumulated a sufficient amount of comp points, you automatically level up. Here is the list of levels and some of the VIP treatment benefits.

​​​​Level 1: NewbieLevel 2: GamblerLevel 3: ProLevel 4: MasterLevel 5: GuruLevel 6: SenseiLevel 7: King
200-2,499 CP2,500-4,999 CP5,000-9,999 CP10,000-14,999 CP15,000-19,999 CP20,000-24,999 CP25,000+ CP
Cashback: 5%Cashback: 6%Cashback: 7%Cashback: 8%Cashback: 9%Cashback: 10%Cashback: 15%
Mystery PrizeMystery PrizeMystery PrizeMystery PrizeMystery PrizeMystery PrizeMystery Prize

VIP terms and conditions

  • Joo Casino VIP cashback is available once a week, on Mondays, from 12:00 to 13:00 UTC.
  • Available for players who have lost more than CA$1.
  • The max cash payout is CA$5,000.
  • Cashback is valid for 7 days.
  • Wagering requirement: 5x cashback amount.
  • High bet free spin equals CA$1 bet.
  • All comp points earned are set to zero on the first Monday of the month.
  • Mystery prizes are usually free spins and money.
ClaimAmountTypeWR
claim bonus 1st Deposit 100%/CA$150+100FSWelcome Bonus50x(B)
claim bonus 2nd Deposit 50%/CA$150Other Bonus50x(B)
claim bonus 3rd Deposit 75%/CA$225Other Bonus50x(B)
claim bonus 4th Deposit 100%/CA$150+50FSOther Bonus50x(B)
claim bonus Monday Afterparty Reload 40%/CA$150Other Bonus50x(B)
claim bonus Wednesday 20FSOther Bonus50x(B)
claim bonus Wednesday 50FSOther Bonus50x(B)

Free Spins

In this casino review, Joo Casino proved to be a generous online casino when it comes to free spins.

Casino players can expect 150 free spins alongside other welcome offer funds. Compared to other online casinos, Joo Casino offers an above average deal in terms of free spins.

Wednesday Freespins bonus can add 20, or 50FS to your gaming account, depending on the amount of money you

Joo Casino Games

In terms of casino games, Joo Casino has gathered plenty of game providers. With over 4,000 games, this online casino has one of, if not the best selection of games in the industry. Game providers are:

  • 1spin4win, 4theplayer, Ainsworth, Absolute Live Gaming, Amatic, Augustus Gaming, Authentic Gaming, Baddingo, Belatra Games, Bet2tech, BGaming, Big Time Gaming, Boomerang Studios, Booming Games, Booongo, BetSoft Gaming, Blueprint Gaming, Caleta, Casino Technology, EGT, Electric Elephant, ELK Studios, Endorphina, Evolution Gaming, Evoplay Entertainment, Ezugi, Fantasma, Fazi, Felix Gaming, Flat Dog, Fugaso, GameArt, Gamebeat, Gamesinc, Gameslab, Gamevy, Greenjade, Habanero, Hacksaw, iSoftBet, JAderabbit, Kalamba, Leander, Lucky Streak, Mascot, Maxwingaming, MrSlotty, NetEnt, Nolimit City, Northernlights, Nucleus Gaming, Onetouch, Pgsoft, Platipus, Play’n Go, Playson, Playtech, Pragmatic Play, Pragmatic Play Live, Provision Gaming, Push Gaming, Microgaming, Quickspin, Red Tiger Gaming, Reelplay, Relax Gaming, Retrogaming, Revolver, Silverback, Spearhead, Spinomenal, Sthlmgaming, Swintt, Thunderkick, Tom Horn Gaming, TrueLab, Tvbet, Unikrn, Vivogaming, Wazdam, and Yggdrasil.

Slot Games

Joo is a great choice for people passionate about slot machines, and that includes video poker games. There is a slot for every game style and preference, so we made a list of the most popular ones:

  • Book of Dead, The Dog House, Wolf Treasure, Gates of Olympus, Elvis Frog, Sweet Bonanza, Raging Lion, Fruit Million, Legacy of Dead, Big Bass Bonanza, Buffalo Power, Money Train 2…

Table Games

There is no ‘table games’ button assigned on the landing page, which is not a good sign ordinarily, but there is a ‘card games’ section instead. It makes finding your favourite card games easier to filter, but you will have to use the search option to locate roulette games for instance.

Here are a few games you can enjoy:

  • Blackjack, Jacks or Better, Baccarat, Texas Hold’em, Wild Texas, Aces & Eights, 4 of a kind Bonus Poker, Caribbean Poker, Blackjack Surrender, Hi Lo, Pontoon, All Aces Poker, Aces & Faces, All American Poker…

Jackpot Games

User reviews were right in their claims about Joo Casino progressive jackpots. In this regard, Joo is a great casino with prizes of way over five million euros. Some of the games you can play are:

  • Sisters of Oz, Immortal Romance, Sherlock & Moriarty, Mega Moolah, Juicy Joker, Book of Atem, Queen of Alexandria, Golden Tsar, Wheel of Wishes, African Legends, Atlantean Treasures…

Live Casino Games

Live dealer games at Joo are an excellent example of how a live casino should look and work. Plenty of casino live games, all made by the approved pros and set in a perfect environment.

Here are a few live dealer games you can play:

  • Blackjack, Baccarat, European Roulette, Dragon Tiger, Mega Wheel, Crazy Times, American Roulette, Drops and Wins, Mega Ball, Sic Bo, Andar Bahar, Hi Lo, Monopoly Live…
Game providers
BTG Evolution Gaming Microgaming NETENT Playtech Pragmatic Play QUIKSPIN Yggdrasil Gaming 1x2Gaming BoomingGames ELKStudios Endorphina Ezugi Habanero iSoftBet Playson Pushgaming Thunderkick

Mobile

Joo is a mobile casino in a true sense of the word. It is well optimized and scalable, using HTML5 technology, so you don’t have to download an app to enjoy all of its games and features.

This mobile casino supports all mobile devices currently on the market, iOS, Android, Windows…

Some casino games might feel and look different than on your laptop computer, but that is to be expected.

joo casino mobile

Joo Casino Deposit and Withdrawal Methods

Joo Casino provides many withdraw and deposit options for its players. It offers credit cards, e-wallet, bank transfers and crytpocurrency.

Deposit Methods

  • Visa, Mastercard, Maestro, Skrill, Neteller, ecoPayz, Web Money, Paysafecard, Bank/Wire transfer, Neosurf, Bitcoin, Ethereum, Litecoin, Bitcoin Cash, and Dogecoin.

Minimum deposit is CA$20.

Casino Deposit

Payment Method Visa MasterCard Skrill Neteller ecoPayz Bank Transfer BitCoin Ethereum NeoSurf WebMoney
Withdrawal TimeInstantInstantInstantInstantInstantInstantInstantInstantInstantInstant
Max Amount Per Transaction4000€4000€4000€4000€4000€4000€0.00006 BTC0.005 ETH4000€1000€

Withdrawal Methods

Joo Casino offers similar payment methods, but as usual, the withdrawal options are not as plentiful as deposit options.

  • Visa, Mastercard, Skrill, Neteller, Web Money, Bank/Wire transfer, ecoPayz, Neosurf, Bitcoin, Ethereum, Litecoin, Bitcoin Cash, and Dogecoin.

Withdrawal limits

Minimum withdrawal limit is CA$20, and CA$100 via bank transfer.

There is a minimum withdrawal limit of CA$2,500 per week, and CA$12,000 per month.

Casino Withdrawal

Payment Method Visa MasterCard Skrill Neteller ecoPayz Bank Transfer BitCoin Ethereum NeoSurf WebMoney
Withdrawal Time5-7 days5-7 daysInstantInstantInstant3-5 daysInstantInstantInstant24h
Max Amount Per Transaction4000€4000€4000€4000€4000€4000€0.00006 BTC0.005 ETH4000€1000€

Accepted Currencies

  • Euros, American dollars, Canadian dollars, Australian dollars, Russian ruble, Polish zloty, Norwegian kroner, New Zealand dollars, Japanese yen, Brazilian real, Bitcoin, Etrhereum, Litecoin, Dogecoin, and Bitcoin Cash.

Customer Support

In short, Joo has good customer support, capable of solving day to day problems in a swift, professional, and polite manner.

The best thing about it is 24/7 live chat support, which we found to be perfect in every possible way. Quick to respond, eager to help and knowledgeable, they proved to be worthy of such a delicate job. Joo Casino Managers have really done a great job with the live chat support.

You can always rely on email support if time is of no essence. The only thing we don’t like about Joo is the lack of a direct telephone line, which is still very popular among gamblers from around the world.

As far as player reviews are concerned they are generally positive. While there are a lot of unhelpful reviews where players are complaining about “games being rigged”, “not a single win after years of playing”, most players praise the casino for the quality of its high games.

Available Languages

Joo Casino uses the following languages:

  • English, German, Russian, Spanish, Polish, Finnish, Portuguese, Japanese, and Norwegian.

Joo Casino Review Summary

Overall rating of Joo Casino - by logo

In conclusion, Joo Casino is a great choice for players who like to try everything there is in the online casino market.

Joo offers plenty of games, ranging through the whole casino spectrum: online slots, table games, live casino, sports, and some interesting games you might not expect to find in an online casino. Providers such as Evolution Gaming, made sure we had tons of fun testing those games.

The casino has a welcome offer that is certainly not the best, but it is above the industry’s average, especially if you like slots. 100 free spins from the strat is very nice indeed.

Deposit and payment methods, as well as currencies exempted, are more than sufficient for the vast majority of players. They accept cryptos, which is a big plus in this regard.

Customer support is good, and 24/7 live chat is their main advantage. No telephone line though, so it’s not perfect according to our high standards.

However, there are a couple of things that might turn you away from this casino. If you are a high roller, or you hate to engage in complex game rules and conditions, there are more ‘simple’ casinos out there.

And please, play responsibly.

FAQ

More questions about Joo Casino

  • Is Joo Casino legit?

    Yes, Joo Casino is not a scam. It was established in 2014, and it is owned by Dama N.V. Joo Casino operates with a gambling license issued by Curacao, and it offers fair gaming and fair games made by respectable software providers.

  • Does Joo Casino offer free spins bonus?

    Yes. The welcome offer alone will grant you 150 free spins, and Wednesday Freespins bonus can provide up to an additional 50 free spins. Also, limited bonuses and tournaments can potentially award players with free spins.

  • Does Joo Casino have promo codes?

    Yes, promo codes are optional at Joo Casino. At the time of writing this review, no promo codes were offered in the welcome package.

  • What currencies does Joo Casino Accept?

    Casino Joo accepts Euros, American dollars, Canadian dollars, Australian dollars, Russian ruble, Polish zloty, Norwegian kroner, New Zealand dollars, Japanese yen, Brazilian real, Bitcoin, Ethereum, Litecoin, Dogecoin, and Bitcoin Cash.

  • How to withdraw money from Joo Casino?

    Like in all online casinos, first log into your casino account, and press the Cash Out button in the top right corner of the casino page. Choose the payment method that fits your needs and select the amount of real money you wish to withdraw from casino Joo.

  • How do I claim the Welcome Offer?

    The first thing you need to do is to sign up at Joo Casino. After that, click on the ‘bonuses’ button, or just click the ‘get bonus’ button displayed on the first deposit bonus illustration.

  • Does Joo Casino protect my privacy?

    Yes. Joo Casino will not sell or rent your personal data to third parties, and they will only use it for purposes of safe and legit online gambling.

  • Do you need registration at Joo Casino?

    Yes, you do, if you are planning to play your favourite titles for real money. If that is not the case, you can play casino games in demo mode, just for fun, and you don’t need to register at all.

dice title stripLinden Smith

Author

"Linden is a professional and independent casino reviewer. Writer. Internet guru. Infuriatingly humble beer lover. Unapologetic coffee fan. He started cooperating with Worst Casino Reviews from the very start, writing unbiased casino reviews. He was born in 1984, Montréal, Québec."