Casitsu Review

Item: Casitsu
Rating: 4.5
Author: Alessia Tremblay

Welcome Package Get Up To €/$1000 or 5 BTC + 50 FS

4.5 / 5

casino rating

Game providers

Payment methods

License

Curacao

Withdrawal Time

1-3 days

Pros

Great free spin bonuses
Excellent customer support
Good VIP

Cons

High wagering for some bonuses
No phone customer service
No separate table games category

Table Of Contents

Introduction

Welcome to Worst Casino Reviews! In this review, we are going to look at Casitsu Casino. This is a hybrid online casino, meaning it welcomes both fiat and crypto users. The gambling site is teeming with great casino games, decent bonuses, and an interesting VIP system.

Casitsu Casino is a well-established online casino that launched in 2020. Even though this doesn’t seem like such a long time ago, in the online casino industry, this is quite an accomplishment. Most online casinos don’t even last a year, and yet, Casitsu is making strides.

Casitsu Info

website:	https://casitsu.com/
email:	support@casitsu.com
phone:	n/a
established:	2020
owner:	Dama N.V.
licences:	Curacao
languages:	English, German

Casitsu Features

Mobile Casino	Vip Program
Live Chat	Gamification
Online Transaction History	Self Assessment Test
Reality Check Reminder	Time-Out Period
Financial Limits	Self Exclusion
Help And Support	Manual Flushing

This comes as no surprise considering that Dama N.V. owns this casino. They are responsible for some of our favorite online casinos and it really shows with Casitsu too. Casitsu Casino is licensed by the Government of Curacao, ensuring this is a legitimate online gambling platform where your funds and personal information are kept safe.

Just like all of their casinos, Casitsu has a unique theme, lots of bonuses, and a ton of online casino games to play. The bonuses offer a great start for new players but there are plenty of promotions to keep existing players happy as well.

The VIP system is a little better than what we’ve come to expect from most online casinos by offering both account benefits and rewards for progressing through the VIP levels. Customer support is top-notch, the mobile casino is well-optimized and registration is painless. Now, let’s take a closer look at each of these aspects.

Restricted Countries

While Canadian players are more than welcome to create accounts and play at Casitsu Casino, the following countries aren’t:

The United States of America, the United Kingdom, and its overseas territories as well as any territories under UK Crown Dependency, Spain, France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Belgium, Netherlands, Israel, Lithuania, Dutch West Indies, Curacao, Gibraltar, Jersey, Greece, Angola, Albania, Iraq, Jamaica, Uganda, Pakistan, Islamic Republic of Iran, Panama, Lebanon, Zimbabwe, Mauritius, Nicaragua, Yemen, Central African Republic, Côte d’Ivoire, Sudan, Liberia, Syrian Arab Republic, Cayman Islands, Somalia, Congo, North Korea, Eritrea, Haiti, Sierra Leone, Ethiopia, Myanmar, South Sudan, Burkina, Faso, Libya, Mali, Barbados, Rwanda.

Casitsu Casino Bonuses

Just like all Dama N.V. casinos, Casitsu has a bunch of great bonuses aimed at drawing new players in and keeping existing players from getting bored. There are several deposit bonuses that make up the welcome bonus and a few reload bonuses that players can claim each week.

Finally, there is also a cashback bonus as well as a VIP program with additional bonuses and benefits.

Casino Bonus Details	claim bonus
Deposit Bonus	Welcome Package Get Up To €/$1000 or 5 BTC + 50 FS
Bonus extra details	n/a
Wagering	50x(B), 35x(W)
Minimum deposit	CA$20

Welcome Bonus

casitsu casino bonus Casitsu Casino has a welcome bonus package worth a total of CA$1,000 in bonus money. Plus, players can also snatch 50 free spins from the first deposit bonus. The welcome bonus package actually consists of four different deposit bonuses. While all of this sounds great, we can’t help but feel a little underwhelmed by the wagering requirement for the match bonuses.

The match bonus of 50x(bonus amount) is fine, but we were really hoping to see something a bit more player friendly, especially from such a well-known online casino company.

First deposit bonus

100% (up to CA$300) + 50 FS
Minimum deposit: CA$20
Wagering requirement: 50x(bonus amount), 35x(free spin winnings)
Bonus code: SHODAN

Second deposit bonus

50% (up to CA$200)
Minimum deposit: CA$20
Wagering requirement: 50x(bonus amount)
Bonus code: NIDAN

Third deposit bonus

50% (up to CA$200)
Minimum deposit: CA$40
Wagering requirement: 50x(bonus amount)
Bonus code: SANDAN

Fourth deposit bonus

100% (up to CA$300)
Minimum deposit: CA$40
Wagering requirement: 50x(bonus amount)
Bonus code: YONDAN

Other Bonuses

There are three reload bonuses, one cashback promotion, and one additional welcome bonus that players can claim instead of the welcome bonus. Most of these award players with free spins (which are great because of their low wagering requirement) while others offer match bonuses with the same wagering requirement as the welcome bonus package (which isn’t that great).

Wednesday Free Spins

The first of two free spins reload bonuses can be claimed each Wednesday. Players only need to deposit CA$20 to get 75 free spins. With a wagering requirement of only 35x(free spin winnings), this is one reload bonus you don’t want to miss.

75 free spins
Minimum deposit: CA$20 (or equivalent)
Wagering requirement: 35x(free spin winnings)
Bonus code: SHINOBI

Sunday Reload

The Sunday Reload is more akin to one of the welcome deposit bonuses. It offers a 50% match bonus along with 50 free spins. While the free spins are great, we still feel like that wagering requirement for the match bonus could have been a little lower.

50% (up to CA$100) + 50 FS
Minimum deposit: CA$20
Wagering requirement: 50x(bonus amount), 35x(free spin winnings)
Bonus code: NINJA

Friday Free Spin Party

Another great opportunity to get some free spins at a great price. With the Friday Free Spin Party, players can get another set of 50 free spins. This is less than the Sunday Reload Bonus but is still a good deal for a CA$20 deposit.

50 free spins
Minimum deposit: CA$20 (or equivalent)
Wagering requirement: 35x(free spin winnings)
Bonus code: PARTY

Cashback Mondays

Each Monday players can get a Cashback bonus of 10% if they spent more than $20 during the previous week. If players spend over CA$3,000 during the week before, they can actually get 15% cashback. What is great about this promotion is that it isn’t tied with the VIP program. This means that anyone regardless of how long they have been playing (or how much money they’ve spent) at Casitsu Casino can claim this promotion.

Highroller First Deposit Bonus

If you are confident that you are going to visit Casitus a lot and have a few extra bucks to spend, you may want to go for the Highroller First Deposit Bonus instead of the regular welcome bonus package. The highroller bonus is more expensive but gives you roughly the same benefits that the entire bonus package does. Unfortunately, it also has the same wagering requirements as the welcome bonuses.

50% (up to CA$1,500)
Minimum deposit: CA$1,000
Wagering requirement: 50x(bonus amount)
Bonus code: HIGHROLLER

VIP Program

The VIP program at Casitsu Casino runs using the point system. Players who play games for real money at Casitsu Casino gather reward points. When they collect enough points, players can advance to the next VIP rank. All players start from VIP rank 1 and can automatically advance to the next level after getting enough points. The points can also be exchanged for rewards like free spins and bonus money.

The higher the player rank, the friendlier the conversion rate gets. There are also additional benefits such as tailor-made bonuses and invitations to exclusive tournaments but those are mostly reserved for the final two VIP levels.

VIP Level 1 – 0 points, Point redemption rate: 35, Birthday Bonus, VIP LIVE Tournaments
VIP Level 2 – 10 points, Point redemption rate: 30, Level up reward: 25 free spins
VIP Level 3 – 60 points, Point redemption rate: 28, Level up reward: 50 free spins
VIP Level 4 – 350 points, Point redemption rate: 25, Level up reward: 75 free spins
VIP Level 5 – 2,000 points, Point redemption rate: 25, Level up reward: CA$30 bonus
VIP Level 6 – Invitation only, Point redemption rate: 20, Level up reward: CA$50 bonus, Express cashout,
VIP Level 7 – Invitation only, Point redemption rate: 15, Level up reward: CA$100 bonus, Express cashout, 20% cashback on Monday, Personalised offer

Claim	Amount	Type	WR
claim bonus	Welcome Package Get Up To €/$1000 or 5 BTC + 50 FS	Welcome Bonus	50x(B), 35x(W)
claim bonus	1st Deposit 100%/CA$300+50FS	Welcome Bonus	50x(B), 35x(W)
claim bonus	Highroller 1st Deposit 50%/CA$1,500	Welcome Bonus	50x(B)
claim bonus	2nd Deposit 50%/CA$200	Other Bonus	50x(B)
claim bonus	3rd Deposit 50%/CA$200	Other Bonus	50x(B)
claim bonus	4th Deposit 100%/CA$300	Other Bonus	50x(B)
claim bonus	Wednesday Free Spin 75FS	Other Bonus	35x(W)
claim bonus	Sunday Reload 50%/CA$100+50FS	Other Bonus	50x(B), 35x(W)
claim bonus	Friday Free Spin Party 50FS	Other Bonus	35x(W)
claim bonus	Cashback Mondays Up To 15%	Other Bonus	15x(B)

Free Spins

Players can get 50 free spins from the first deposit bonus and up to 175 free spins from all the reload bonuses during the week. This can be done when combining, the Wednesday, Friday, and Sunday reload bonuses. With so many free spins and with such great wagering requirements, this is one bonus that fans of free spins shouldn’t miss out on.

Casitsu Casino Games

Casitsu has over 6,000 casino games. These include slot games, table games, jackpot games, live casino games, and other types of casino games, like scratch cards, bingo, etc. Players can navigate through the library with ease using various sub-categories and filters. For some reason, there isn’t a single category for table games but there are categories for Roulette and Card Games which should help players narrow down their search. There is also a specific category for crypto-optimized games (mostly slot titles).

As for game providers, Casitsu features quite a list:

IGtech, BGAMING, Belatra, Booming Games, Avatarux, Bgames, 4theplayer, Wazdan, Mascot, Endorphina, EGT, Quickfire, Thunderkick, Yggdrasil, BetSoft Gaming, Play’n Go, Pragmatic Play, NetEnt, Evolution Gaming, Relax Gaming, Microgaming, NoLimit, Platipus, Jaderabbit, Silverback, Electricelephant, Gamesinc, Spinomenal, Bangbanggames, Baddingo, Booongo, Boomerangstudios, Dreamtech, Gameslab, Gamesinc, Northernlights, Playson, Petersons, Retrogaming, Reelplay, Reflexgaming, Spinomenal, TrueLab, Printstudios, iSfotBet, HOTRISEGAMES, REELLIFEGAMES, GAMEVY, BULLETPROOF

Slots

Slots are available from the main homepage or from the following categories: Lobby, New, Slots, and Crypto. Players can also use the search bar to manually find specific slots or use the software providers filter to only show games by specific developers. Almost all slot titles can be played for free in their demo mode which is great for players who like to test out games before investing real money into them.

Table Games

As previously mentioned, there isn’t a specific category for table games. Roulette and Card games have their own specific categories which is nice, but we really would have liked to see all these games in one specific spot. There are plenty of non-live table games available to play so fans of this genera should feel right at home.

Jackpot Games

Jackpot games have their own category which is fantastic because it means players don’t have to search for them among all the regular slot titles. None of the jackpot games tell how much the current jackpot is so players have to go through each and every one of them until they find the one with the highest jackpot amount. The latest jackpot winners get their winnings to appear in the scrolling winner’s section giving them some bragging rights.

Live Casino Games

Because of providers like Evolution Gaming, the live casino games category is teeming with various titles. If you are tired of the same old routine of regular table games, the live dealer games category might give you some much-needed excitement. Many titles were designed to follow the same traditional rules but to also add a few twists of their own.

Games can be fast-paced, instant, slow-paced, with a unique theme, or with brand new rules. And, naturally, each of these games is being hosted somewhere around the world at a physical location where the actual live dealers will be dealing the cards or managing the tables.

Game providers

Casitsu Mobile Casino

In today’s online casino market, it is very important to have a well-optimized online casino that can run well on mobile devices. Casitas is one such casino. The website ran flawlessly when we accessed it through our mobile devices (both Android and iOS). The icons and the UI are optimized to fit on a smaller screen and the games work great when viewed in both landscape and portrait modes.

We were even able to make a deposit, claim a bonus, and contact customer support through our mobile devices. While there isn’t a dedicated casino app available, there isn’t a real need for one when the casino runs this smoothly through a mobile browser.

casitsu casino mobile

Casitsu Payment Methods

Casitsu is a crypto-friendly online casino that also accepts fiat currencies and fiat payment methods. Players can get much better bonuses by depositing in crypto but even fiat users won’t feel left out. Deposits can be accessed right away but for withdrawals, players might have to go through a KYC procedure.

Deposit Methods

Players can deposit funds to their casino account using the following payment methods:

Visa, Mastercard, Maestro, Skrill, Neteller, Ecopayz, Paysafe Card, Crypto, NeoSurf, Mifinity, Bank Wire, Interac, Instadebit, Piastrix, Utorg, Sofort, MuchBetter
Minimum deposit: CA$20 (or equivalent)
Maximum deposit amount: CA$4,000 (no limit for BTC deposits)

Casino Deposit

Payment Method
Withdrawal Time	Instant	Instant	Instant	Instant	Instant	Instant	Instant	Instant	Instant	Instant	Instant	Instant
Max Amount Per Transaction	4000€	4000€	4000€	4000€	4000€	400€	4000€	4000€	0.00006 BTC	0.005 ETH	6,000CA$	4000€

Withdrawal Methods

After going through the mandatory KYC, players can withdraw funds using the following payment methods:

Visa, Mastercard, Maestro, Skrill, Neteller, Ecopayz, Paysafecard, Crypto, NeoSurf, Mifinity, Bank Wire, Interac, Instadebit, Piastrix, Utorg, Sofort
Minimum withdrawal amount: CA$20 (or equivalent)
Withdrawal limits: CA$4,000 (no limit for BTC withdrawals)

Casino Withdrawal

Payment Method
Withdrawal Time	5-7 days	5-7 days	Instant	Instant	Instant	2-3 days	Instant	3-5 days	Instant	Instant	Instant	Instant
Max Amount Per Transaction	4000€	4000€	4000€	4000€	4000€	400€	4000€	4000€	0.00006 BTC	0.005 ETH	6,000CA$	4000€

Accepted Currencies

Casitsu accepts the following fiat currencies: EUR, USD, CAD, AUD, NZD, NOK, PLN, CZK, JPY, RUB, KZT
Casitsu accepts the following cryptocurrencies: BTC, BCH, DOGE, LTC, ETH, USDT, Binance Coin (BNB), Cardano (ADA), TRON (TRX)

Casitsu Customer Support

During the time spent writing this review, we had to contact customer support several times. Customer support can be reached via email or live chat. Email support is, surprisingly, fast and responsive as it took them less than an hour to respond to our message.

The live chat support is also very active. By the time we submitted our request for help, an agent answer our call in less than 5 minutes. Players can rest assured knowing that Casitsu handles customer queries very seriously and that their team is both friendly and professional.

KYC

Players who want to withdraw winnings from their Casitsu Casino account need to verify their identity with the Casino. This is a standard procedure that all online casinos do and, thankfully, it only needs to be done once. Players may need to submit some of the following documents in order to verify their identity and qualify for a withdrawal.

Identification Card
Driving License
Passport
Bank Statement
Utility Bill

Casitsu Casino may also wish to conduct a phone call/skype call with a player should they need further verification.

Available Languages

Casitsu Casino is available in the following languages: English and German.
The live chat support is available in English, German and Russian.

Casitsu Casino Review Summary

Overall rating of Casitsu - by

Casitsu Casino is a really great online casino. Even though we didn’t much care about the match bonus wagering requirements, everything else managed to blow us away about this online casino. Great games, great free spin promotions, good VIP, and excellent customer support are just a few of the features that Casitus offers.

Overall, we definitely recommend giving Casitus Casino a go! Thank you for reading our casino review.

FAQ

Author

"Alessia is an independent casino expert. Total gamer. Avid social media maven. Professional tv fanatic. Writer. She started working with WCR, writing independent casino reviews. Alessia has been with us from our beginnings. She was born in 1990, Toronto, Ontario"