1st Deposit Bonus 100%/CA$400+100FS
4.3 / 5
casino rating
Table Of Contents
Welcome to Worst Casino Reviews! This time, we are going to take a look at LevelUp casino. Wer are going to look at this online casino from top to bottom, find out its advantages and disadvantages and in the end deliver our final verdict. This online casino is relatively new and has a lot to of things to offer.
In short, there’s plenty of games, good amount of bonuses, a very reliable customer service and an overall good looking website. Let’s take a look at everything in greater detail.
LevelUp Casino Info
| website: | https://levelupcasino.com/ |
| email: | support@levelupcasino.com |
| phone: | n/a |
| established: | 2020 |
| owner: | Dama NV |
| licences: | Curacao |
| languages: | English, German |
 Mobile Casino | Vip Program |
| Live Chat | Gamification |
| Online Transaction History |  Self Assessment Test |
| Reality Check Reminder | Time-Out Period |
| Financial Limits | Self Exclusion |
| Help And Support | Manual Flushing |
This relatively new online casino came out in 2020. It is owned and operated by Dama NV, one of our favourite online gambling companies. The casino is licensed by the Government of Curacao and is protected by 128-bit SSL encryption. Overall, everything looks solid from the outside, but what is this online casino under the hood?
We popped the hood and the casino looks great underneath, too. The website itself is well organized and optimized. Everything is laid out in order, from games to the customer support help button. Navigating the website is easy and in no way confusing as we had no trouble finding what we were looking for (and we often have trouble on some other online gambling sites).
The casino hosts a lot of bonuses that have very decent wagering requirements. The casino also hosts a gamification mode called “Quest” and a separate VIP system for some extra benefits. We also contacted the customer service several times via live chat and they were more than happy to help us out whenever we asked them.
LevelUp casino accepts players from most countries but just like all online casinos, it does have a list of restricted ones too. The casino does not accept players from the following countries:
There are also many restrictions regarding game selection and bonuses.
There are quite a few casino bonuses Canada – both regular and limited-time-only bonuses. For new players, there is a welcome package consisting of 4 deposit bonuses. There are also several reload bonuses that players can activate once a week which include match bonuses and free spins. There are also VIP-only bonuses that only members can access.
What we really appreciated about all the bonuses was how the wagering requirements were fairly decent at 40x(bonus amount). This is much better than what we usually see at other online casinos.
| Casino Bonus Details | claim bonus |
|---|---|
| Deposit Bonus | 1st Deposit Bonus 100%/CA$400+100FS |
| Bonus extra details | LVL1 |
| Wagering | 40x(B) |
| Minimum deposit | CA$20 |
If the timing serves you right, there is a Halloween Special welcome bonus offer that’s valid for first-time depositors. Until November 6th, you can claim the following welcome offer:
As for the regular welcome offer, the entirety of the welcome bonus can bring players a maximum of 300% match bonus and 200 free spins. All the bonuses need to be wagered 40 times the bonus amount received.
We have 4 deposit bonuses that can be claimed during the weekend. Some of these deposit bonuses can even be claimed multiple times. Each of the bonuses will require a bonus code.
With this promotion, players simply need to deposit funds into the casino during the week and get free spins during the next week. Depending on your VIP level, you can earn up to 200 free spins every week.
This is a match bonus with some additional free spins that you can claim twice a week from Friday to Sunday. Another good deal especially when you consider the wagering requirements.
This reload bonus can be claimed twice over the weekend from Friday to Sunday. With this promotion, players can claim a 70% match bonus with an additional 40 free spins.
According to the casino, you can get a 50% match bonus with 40 free spins. With the same wagering requirements as all other bonuses, this is another decent reload bonus.
One of the two VIP-only bonuses. This one awards players a 100% match bonus up to a whopping CA$2,000. You can use this bonus twice during the weekend as long as you are a VIP.
The other VIP bonus. This one can only be claimed from Friday to Sunday. This promotion awards players with a 50% match bonus and 50 free spins. It can be activated twice during the weekend.
LevelUp casino has both a VIP program and a progressive gamification system for loyal players. Firstly we are going to talk about the VIP. This is a type of VIP where the casino ultimately decides when players should be considered VIP. The general rule is that the more you spend, the faster you’ll become a VIP. Becoming a VIP brings a few benefits such as the already mentioned bonuses as well as the following:
The quest is the gamification system present at LevelUp casino. When players wager real money at LevelUp casino they will earn Comp Points. When they gather enough points, they will progress through the Quest system.
The quest consists of a board made of 20 levels. Upon reaching each new level, players will be awarded gifts such as free spins and bonus money. The wagering for the bonus money is only x3 while the free spins wagering is only x10. One Comp Point is gained for every CA$15 wagered on slot games. The following chart shows the other available Quest levels:
| Claim | Amount | Type | WR |
|---|---|---|---|
| claim bonus | 1st Deposit Bonus 100%/CA$400+100FS | Welcome Bonus | 40x(B) |
| claim bonus | 2nd Deposit Bonus 50%/CA$600+50FS | Other Bonus | 40x(B) |
| claim bonus | 3rd Deposit Bonus 50%/CA$600 | Other Bonus | 40x(B) |
| claim bonus | 4th Deposit Bonus 100%/CA$400+50FS | Other Bonus | 40x(B) |
| claim bonus | 125%/CA$400 or 1BTC Halloween Special | Welcome Bonus | 40x(B),40x(W) |
| claim bonus | Breezy Level 40%/CA$100+20FS | Other Bonus | 40x(B) |
| claim bonus | Breezy Boost Reload Bonus 70%/CA$200+40FS | Other Bonus | 40x(B) |
| claim bonus | Weekend Level 50%/CA$200+40FS | Other Bonus | 40x(B) |
Players who appreciate free spin rewards are in for a treat as many of the promotions at LevelUp Casino will award them with free spins bonuses. The welcome bonus alone can start players up with 200 free spins. Afterward, players can take advantage of one of the many reload bonuses that include free spins. There is also the Quest program that will award players with free spins for the first few level progressions.
The general LevelUp casino library is comprised of over 7,000 games. Unfortunately, because of various restrictions, the number of games available to Canadian players is a little lower. There are still more than enough games available to play.
Navigating to the casino library, players can find categories based on slot game popularity, game types, and even features. As for software providers, players from Canada will have access to the following:
Players who wish to play slots can search for them using the following categories: All, Trending, Slots, New, Bonus Buy, and BTC. Thanks to a bevy of great software providers, players should have trouble picking online slots that interest them. Currently, the most popular slot titles are the following:
The table games library is comprised of both live casino games and table games featuring some of the most popular classic games. Players can play their favourite card games (such as blackjack, baccarat, joker poker, etc.) and table games against the Ai or even live dealers from this category. We would have preferred if this entire library was only made of non-live casino games, but we digress. Overall, players who want to play games other than slots will most likely find something to play in this library.
LevelUp Casino has a special category for jackpot games. Here, there are around 100 jackpot titles. Most of these games are made by Playson, Belatra, or Nucleus Gaming. Players who wish to play slots with a high-risk-high-reward kind of twist can do so from this library. While the casino does feature a slider showing the latest winners, it does not feature labels on jackpot games that indicate the exact jackpot amounts. Because of this, players will have to access each jackpot slot individually before they know how large the prize sum is.
The Live Dealer games library is made up of 18 live casino games. Unfortunately, players from Canada will not have access to live casino software providers such as Evolution Gaming. The only software provider available is LuckyStreak. Their games are pretty good but a little variety would go a long way. The online live casino consists of blackjack, roulette, and baccarat games and most of them follow the basic rules of those games without too much innovation.
LevelUp offers one of the best mobile casino experiences to all mobile users. Not only can the casino be accessed from any up-to-date mobile phone browser but the casino also offers dedicated apps for both Android and IOS devices. Apple users will be able to download the LevelUp app directly from the apple store while Android users will have to install it through an APK file. No matter which version of the app you choose, you will have a smooth experience as you play casino games from your phone.
The IOS version of the LevelUp casino will not have a method for depositing and withdrawing funds so players will have to do that using other means.
LevelUp Casino is truly modern when it comes to the payment methods it offers to it’s players. The casino accepts major credit cards, several e-wallets, bank payments and even various popular crypto currencies.
Casino Deposit
| Payment Method |  |  |  |  |  |  |  |  |  |  |
|---|---|---|---|---|---|---|---|---|---|---|
| Withdrawal Time | Instant | Instant | Instant | Instant | Instant | Instant | Instant | Instant | Instant | Instant |
| Max Amount Per Transaction | 4000€ | 4000€ | 4000€ | 4000€ | 4000€ | 4000€ | 0.00006 BTC | 0.005 ETH | 6,000CA$ | 4000€ |
For withdrawing funds from the casino account, players will first have to undergo the KYC procedure. Afterward, players can withdraw funds using the following methods:
Casino Withdrawal
| Payment Method | | | | | | | | | | |
|---|---|---|---|---|---|---|---|---|---|---|
| Withdrawal Time | 5-7 days | 5-7 days | Instant | Instant | Instant | Instant | Instant | Instant | Instant | Instant |
| Max Amount Per Transaction | 4000€ | 4000€ | 4000€ | 4000€ | 4000€ | 4000€ | 0.00006 BTC | 0.005 ETH | 6,000CA$ | 4000€ |
LevelUp casino offers players 24/7 live chat customer support, as well as email support. We reached out to customer support using both methods simply to test out how effective and fast they would help us and we are very pleased with the results. The customer support responded within seconds of us calling them and they really managed to impress us with their knowledge.
We asked them some questions about how bonuses are handled and they provided us with a lot of valuable information that we proudly presented in this very review. The email support also works really well even though it is a little bit slower than the live chat.
In order to qualify for a withdrawal, LevelUp Casino will require players to provide some documentation for the KYC. Depending on the payment method selected, further documentation may be required. The following documents will be needed:
LevelUp Casino reserves the right to make a phone call to the number provided in your user account, which can be a necessary part of the KYC procedure. Account and/or any actions in the account may be terminated until the account is fully verified, and the casino will make reasonable efforts trying to contact you regarding the withdrawal of the funds. If they are not able to reach you (by email or phone) in two (2) weeks from the date of the request for withdrawal, your account will be locked, since you have failed to pass the KYC procedure.
LevelUp Casino has a great library of games, accepts lots of great payment methods and has some pretty good bonuses. Their VIP could use some work but overall, we had a great time at LevelUp Casino. Thank you for reading our review and we hope that we have helped you make your decision about LevelUp Casino.
Yes, LevelUp Casino is safe. It was established in 2020 and it is owned by Dama N.V.. LevelUp Casino holds the Curacao gambling license and it offers fair games with the usual return to player percentages (RTP).
You can find all information about LevelUp Casino bonuses by visiting the LevelUp Casino promotions page. Alternatively, you can also check out all the available bonuses on this page too.
Withdrawals at LevelUp Casino work by going to your account page and selecting the withdrawal method. Then, simply select the amount you wish to withdraw and the payment method and wait for your withdrawal to finalize.
LevelUp Casino may refuse to pay out if it finds suspicious activity on your account. This is a standard procedure that all online casinos use in order to fight money laundering, cheating, and bonus abuse.
No, there is no LevelUp Casino no deposit bonus.
Depending on the withdrawal method you chose, a withdrawal can take anywhere from a few minutes to up to 7 business days.
Yes, you can play many demo versions of the games available for absolutely free. You don’t even have to register an account to play demo games.
No, you cannot use the welcome offer for LevelUp live casino games.
After you claim an offer that awards free spins, they will automatically load to that specific game and you will be able to use the free spins the next time you access that certain game.
Yes, LevelUp accepts Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin, and Tether.
Good wagering requirements for bonuses
The live casino library is lacking