LevelUp Casino Review

bonus dicewelcome bonus

1st Deposit Bonus 100%/CA$400+100FS

4.3 / 5

casino rating

Full StarFull StarFull StarFull StarHalf Star

Game providers

Payment methods

License

Curacao

Withdrawal Time

1-3 days

Pros

  • prosGood wagering requirements for bonuses
  • prosLots of free spins
  • prosGood library of games

Cons

  • consThe live casino library is lacking
  • consVIP could have been better explained
  • consNo telephone support

LevelUp Casino Review

Welcome to Worst Casino Reviews! This time, we are going to take a look at LevelUp casino. Wer are going to look at this online casino from top to bottom, find out its advantages and disadvantages and in the end deliver our final verdict. This online casino is relatively new and has a lot to of things to offer.

In short, there’s plenty of games, good amount of bonuses, a very reliable customer service and an overall good looking website. Let’s take a look at everything in greater detail.

LevelUp Casino Info

website:https://levelupcasino.com/
email:support@levelupcasino.com
phone:n/a
established:2020
owner:Dama NV
licences:Curacao
languages:English, German

LevelUp Casino Features

trueMobile CasinotrueVip Program
trueLive ChattrueGamification
trueOnline Transaction HistoryfalseSelf Assessment Test
falseReality Check ReminderfalseTime-Out Period
trueFinancial LimitstrueSelf Exclusion
trueHelp And SupportfalseManual Flushing

Casino Review Details

This relatively new online casino came out in 2020. It is owned and operated by Dama NV, one of our favourite online gambling companies. The casino is licensed by the Government of Curacao and is protected by 128-bit SSL encryption. Overall, everything looks solid from the outside, but what is this online casino under the hood?

We popped the hood and the casino looks great underneath, too. The website itself is well organized and optimized. Everything is laid out in order, from games to the customer support help button. Navigating the website is easy and in no way confusing as we had no trouble finding what we were looking for (and we often have trouble on some other online gambling sites).

The casino hosts a lot of bonuses that have very decent wagering requirements. The casino also hosts a gamification mode called “Quest” and a separate VIP system for some extra benefits. We also contacted the customer service several times via live chat and they were more than happy to help us out whenever we asked them.

Country Restrictions

LevelUp casino accepts players from most countries but just like all online casinos, it does have a list of restricted ones too. The casino does not accept players from the following countries:

  • United States of America, United Kingdom, Ukraine, Slovakia, Spain, France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Netherlands, Israel, Lithuania, Dutch West Indies, Curacao, Gibraltar, Jersey, Greece, Belgium, Hungary.

There are also many restrictions regarding game selection and bonuses.

LevelUp Casino Bonuses

There are quite a few casino bonuses Canada – both regular and limited-time-only bonuses. For new players, there is a welcome package consisting of 4 deposit bonuses. There are also several reload bonuses that players can activate once a week which include match bonuses and free spins. There are also VIP-only bonuses that only members can access.

What we really appreciated about all the bonuses was how the wagering requirements were fairly decent at 40x(bonus amount). This is much better than what we usually see at other online casinos.

Casino Bonus Details claim bonus
Deposit Bonus1st Deposit Bonus 100%/CA$400+100FS
Bonus extra detailsLVL1
Wagering40x(B)
Minimum depositCA$20

Welcome Bonus

level up casino bonusThe entirety of the welcome bonus can bring players a maximum of 300% match bonus and 200 free spins. All the bonuses need to be wagered 40 times the bonus amount received.

First Deposit Bonus

  • 100% match bonus up to CA$400 + 100 Free Spins.
  • Minimum deposit CA$20.
  • Wagering requirements 40x bonus.
  • Valid for 14 days, free spins valid for 24 hours upon receiving.
  • Maximum bet CA$5
  • FS wagering 40x winnings.
  • Free spins will be credited daily in 5 equal parts from the day of the deposit and only if the deposit has been wagered.
  • Bonus code: LVL1

Second Deposit Bonus

  • 50% match bonus up to CA$600 or 1,25 + 50 Free Spins.
  • Minimum deposit CA$20.
  • Wagering requirements 40x bonus.
  • Valid for 14 days, free spins valid for 24 hours upon receiving.
  • Maximum bet CA$5
  • FS wagering 40x winnings.
  • Free spins will be credited daily in 2 equal parts from the day of the deposit and only if the deposit has been wagered.
  • Bonus code: LVL2

Third Deposit Bonus

  • 50% match bonus up to CA$600
  • Minimum deposit CA$20
  • Wagering 40x bonus
  • Valid for 14 days, free spins valid for 24 hours upon receiving.
  • Maximum bet CA$5
  • Bonus code: LVL3

Fourth Deposit Bonus

  • 100% match bonus up to CA$400 + 50 Free Spins.
  • Minimum deposit CA$20.
  • Wagering 40x bonus.
  • Valid for 14 days, free spins valid for 24 hours upon receiving.
  • Maximum bet CA$5
  • FS wagering 40x winnings.
  • Free spins will be credited daily in 2 equal parts from the day of the deposit and only if the deposit has been wagered.
  • Bonus code: LVL4

Other Bonuses

We have 4 deposit bonuses that can be claimed during the weekend. Some of these deposit bonuses can even be claimed multiple times. Each of the bonuses will require a bonus code.

Free Spins Monday

With this promotion, players simply need to deposit funds into the casino during the week and get free spins during the next week. Depending on your VIP level, you can earn up to 200 free spins every week.

  • Up to 200 Free Spins every Monday.
  • Deposits from Monday to Sunday count towards the promotion.
  • Wagering: 20x winnings.
  • Max winnings for free spins are Level 1, 2 – CA$50, Level 3, 4 – CA$100, Level 5, 6 – CA$200.
  • Max cashout for free spins are: Level 1, 2 – CA$100, Level 3, 4 – CA$200, Level 5, 6 – CA$400
  • Rewards for Levels 4, 5, and 6 – will be credited in 2 parts daily.

Breezy Level

This is a match bonus with some additional free spins that you can claim twice a week from Friday to Sunday. Another good deal especially when you consider the wagering requirements.

  • 40% up to C$100 + 20FS
  • For all players, except those with an active welcome bonus
  • From Monday to Tuesday, twice throughout the period
  • Minimum deposit CA$20
  • Wagering 40x bonus
  • FS wagering 40x winnings
  • Valid fo 14 days
  • Maximum free spins 20, available 24 hours after playing with the bonus money
  • Bonus code: BREEZY

Breezy Boost

This reload bonus can be claimed twice over the weekend from Friday to Sunday. With this promotion, players can claim a 70% match bonus with an additional 40 free spins.

  • 70% up to $200 + 40FS
  • For players participating in the Breezy Level
  • From Friday to Sunday
  • Minimum deposit CA$40
  • Wagering 40x bonus
  • FS wagering 40x winnings
  • Maximum free spins 40, available 24 hours after playing with the bonus money
  • Bonus code: BOOST

Weekend Level

According to the casino, you can get a 50% match bonus with 40 free spins. With the same wagering requirements as all other bonuses, this is another decent reload bonus.

  • 50% up to CA$200 + 40FS
  • Not available for players with an active welcome offer.
  • From Friday to Sunday
  • Minimum deposit $40
  • Wagering 40x bonus
  • FS wagering 40x winnings
  • Valid for 14 days
  • Maximum free spins 40, available 24 hours after playing with the bonus money.
  • Bonus code: WEEKEND

VIP Weekday

One of the two VIP-only bonuses. This one awards players a 100% match bonus up to a whopping CA$2,000. You can use this bonus twice during the weekend as long as you are a VIP.

  • 100% up to CA$2,000
  • For VIP members only
  • From Monday to Thursday
  • Minimum deposit CA$90
  • Wagering 40x bonus
  • Valid for 14 days
  • Bonus code: VIPWEEKDAY

Top Weekend

The other VIP bonus. This one can only be claimed from Friday to Sunday. This promotion awards players with a 50% match bonus and 50 free spins. It can be activated twice during the weekend.

  • 50% up to CA$1,000 + 50FS
  • Not available for players with an active welcome bonus
  • From Friday to Sunday, can be used twice
  • Qualifying deposit CA$90
  • Wagering 40x bonus
  • FS wagering 40x winnings
  • Valid for 14 days
  • Maximum free spins 50, Free spins will be credited daily in 2 equal parts from the day of the deposit and only if the deposit has been wagered
  • Bonus code: TOPLEVEL

VIP Program

LevelUp casino has both a VIP program and a progressive gamification system for loyal players. Firstly we are going to talk about the VIP. This is a type of VIP where the casino ultimately decides when players should be considered VIP. The general rule is that the more you spend, the faster you’ll become a VIP. Becoming a VIP brings a few benefits such as the already mentioned bonuses as well as the following:

Gold Level

  • Account manager, weekly cashback, cash match bonus, speedy cashout, birthday bonus, and gold welcome bonus

Platinum Level

  • Gold Level benefits, plus private tournaments

Diamond Level

  • Platinum Level benefits, plus personalized gifts

Quest

The quest is the gamification system present at LevelUp casino. When players wager real money at LevelUp casino they will earn Comp Points. When they gather enough points, they will progress through the Quest system.

The quest consists of a board made of 20 levels. Upon reaching each new level, players will be awarded gifts such as free spins and bonus money. The wagering for the bonus money is only x3 while the free spins wagering is only x10. One Comp Point is gained for every CA$15 wagered on slot games. The following chart shows the other available Quest levels:

  • Level 1 (Requires: 20CP) – Prize: 10FS
  • Level 2 (Requires: 50CP) – Prize: 20FS
  • Level 3 (Requires: 100CP) – Prize: 30FS
  • Level 4 (Requires: 300CP) – Prize: 50FS
  • Level 5 (Requires: 500CP) – Prize: 75FS
  • Level 6 (Requires: 1,000CP) – Prize: 100FS
  • Level 7 (Requires: 2,000CP) – Prize: CA$10
  • Level 8 (Requires: 3,000CP) – Prize: CA$20
  • Level 9 (Requires: 4,000CP) – Prize: CA$50
  • Level 10 (Requires: 5,000CP) – Prize: CA$70
  • Level 11 (Requires: 10,000CP) – Prize: CA$100
  • Level 12 (Requires: 16,000CP) – Prize: CA$160
  • Level 13 (Requires: 20,000CP) – Prize: CA$200
  • Level 14 (Requires: 50,000CP) – Prize: CA$500
  • Level 15 (Requires: 100,000CP) – Prize: CA$1,000
  • Level 16 (Requires: 250,000CP) – Prize: CA$2,500
  • Level 17 (Requires: 400,000CP) – Prize: CA$4,000
  • Level 18 (Requires: 800,000CP) – Prize: CA$7,000
  • Level 19 (Requires: 1,500,000CP) – Prize: CA$15,000
  • Level 20 (Requires: 3,000,000CP) – Prize: CA$30,000
ClaimAmountTypeWR
claim bonus 1st Deposit Bonus 100%/CA$400+100FSWelcome Bonus40x(B)
claim bonus 2nd Deposit Bonus 50%/CA$600+50FSOther Bonus40x(B)
claim bonus 3rd Deposit Bonus 50%/CA$600Other Bonus40x(B)
claim bonus 4th Deposit Bonus 100%/CA$400+50FSOther Bonus40x(B)
claim bonus Breezy Level 40%/CA$100+20FSOther Bonus40x(B)
claim bonus Breezy Boost Reload Bonus 70%/CA$200+40FSOther Bonus40x(B)
claim bonus Weekend Level 50%/CA$200+40FSOther Bonus40x(B)

Free Spins

Players who appreciate free spin rewards are in for a treat as many of the promotions at LevelUp Casino will award them with free spins bonuses. The welcome bonus alone can start players up with 200 free spins. Afterward, players can take advantage of one of the many reload bonuses that include free spins. There is also the Quest program that will award players with free spins for the first few level progressions.

LevelUp Casino Games

The general LevelUp casino library is comprised of over 7,000 games. Unfortunately, because of various restrictions, the number of games available to Canadian players is a little lower. There are still more than enough games available to play.

Navigating to the casino library, players can find categories based on slot game popularity, game types, and even features. As for software providers, players from Canada will have access to the following:

  • 4thePlayer, Amatic, Augustgaming, Avatar, Baddingo, Bangbanggames, Belatra, Betsoft Gaming, BGaming, Booming Games, Booongo, Bulletproof, Endrophina, Evoplay Entertainment, Felix Gaming, GameArt, Gamevy, Habanero, Hotrisegames, Igrosoft, Jaderabbit, Lucky Streak, Mancala Gaming, Mascot, MrSlotty, Northernlights, Nucleus Gaming, Petersons, Platypus, Playson, Rabcat, Reellifegames, Reevo, Reflexgaming, Retrogaming, Spinomenal, Spribe, Thunderkick, Vivogaming, Wazdan, and Zillion.

Slot Games

Players who wish to play slots can search for them using the following categories: All, Trending, Slots, New, Bonus Buy, and BTC. Thanks to a bevy of great software providers, players should have trouble picking online slots that interest them. Currently, the most popular slot titles are the following:

  • Hit the Gold: Hold and Win by Booongo
  • Sun of Egypt 2 Hold and Win by Booongo
  • Elvis Frog in LevelUp by Bgaming

Table Games

The table games library is comprised of both live casino games and table games featuring some of the most popular classic games. Players can play their favourite card games (such as blackjack, baccarat, joker poker, etc.) and table games against the Ai or even live dealers from this category. We would have preferred if this entire library was only made of non-live casino games, but we digress. Overall, players who want to play games other than slots will most likely find something to play in this library.

Jackpot Games

LevelUp Casino has a special category for jackpot games. Here, there are around 100 jackpot titles. Most of these games are made by Playson, Belatra, or Nucleus Gaming. Players who wish to play slots with a high-risk-high-reward kind of twist can do so from this library. While the casino does feature a slider showing the latest winners, it does not feature labels on jackpot games that indicate the exact jackpot amounts. Because of this, players will have to access each jackpot slot individually before they know how large the prize sum is.

Live Casino Games

The Live Dealer games library is made up of 18 live casino games. Unfortunately, players from Canada will not have access to live casino software providers such as Evolution Gaming. The only software provider available is LuckyStreak. Their games are pretty good but a little variety would go a long way. The online live casino consists of blackjack, roulette, and baccarat games and most of them follow the basic rules of those games without too much innovation.

Game providers
BetSoft Playtech Pragmatic Play QUIKSPIN Wazdan Amatic BoomingGames Endorphina Habanero iSoftBet Playson Pushgaming Thunderkick

Mobile Gaming

LevelUp offers one of the best mobile casino experiences to all mobile users. Not only can the casino be accessed from any up-to-date mobile phone browser but the casino also offers dedicated apps for both Android and IOS devices. Apple users will be able to download the LevelUp app directly from the apple store while Android users will have to install it through an APK file. No matter which version of the app you choose, you will have a smooth experience as you play casino games from your phone.

The IOS version of the LevelUp casino will not have a method for depositing and withdrawing funds so players will have to do that using other means.

level up casino mobile

LevelUp Casino Payment Methods

LevelUp Casino is truly modern when it comes to the payment methods it offers to it’s players. The casino accepts major credit cards, several e-wallets, bank payments and even various popular crypto currencies.

Deposit Methods

  • Visa, Mastercard, Maestro, Piastrix, Skrill, Neosurf, Neteller, Interac Online, Instadebit, iDebit, Venus Point, Siru Mobile, MiFinity, ecoPayz, Mobile Commerce, Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin, and Tether.
  • A coinspaid account is required for crypto payments.
  • Minimum deposit CA$10 per transaction, except Piastrix, Skrill, Neosurf (CA$20), and iDebit (CA$15).
  • Maximum deposit per transaction CA$4,000, except iDebit (CA$6,000) and Piastrix (CA$1,000).

Casino Deposit

Payment Method Visa MasterCard Skrill Neteller ecoPayz Interac Online BitCoin Ethereum iDebit NeoSurf
Withdrawal TimeInstantInstantInstantInstantInstantInstantInstantInstantInstantInstant
Max Amount Per Transaction4000€4000€4000€4000€4000€4000€0.00006 BTC0.005 ETH6,000CA$4000€

Withdrawal Methods

For withdrawing funds from the casino account, players will first have to undergo the KYC procedure. Afterward, players can withdraw funds using the following methods:

  • Visa, Mastercard, Maestro, Skrill, Bank Transfer, Piastrix, Neteller, Instadebit, iDebit, Venus Point, MiFinity, ecoPayz, Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin, and Tether.
  • Minimum withdrawal CA$10, except Piastrix (CA$20), and Bank Transfer (CA$200).
  • Maximum withdrawal limits CA$3,000 per transaction, except Piastrix and MiFinity (CA$1,000).
  • Maximum withdrawals CA$3,000 per day, CA$7,500 per week, and CA$15,000 per month.

Casino Withdrawal

Payment Method Visa MasterCard Skrill Neteller ecoPayz Interac Online BitCoin Ethereum iDebit NeoSurf
Withdrawal Time5-7 days5-7 daysInstantInstantInstantInstantInstantInstantInstantInstant
Max Amount Per Transaction4000€4000€4000€4000€4000€4000€0.00006 BTC0.005 ETH6,000CA$4000€

Accepted Currencies

  • American dollar, Euro, Australian dollar, Canadian dollar, Norwegian krone, Polish zloty, New Zealand dollar, Japanese yen, South African rand, Kazakhstani tenge, Bitcoin, Ethereum, Litecoin, Dogecoin, Bitcoin Cash, and Tether.

Customer Support

LevelUp casino offers players 24/7 live chat customer support, as well as email support. We reached out to customer support using both methods simply to test out how effective and fast they would help us and we are very pleased with the results. The customer support responded within seconds of us calling them and they really managed to impress us with their knowledge.

We asked them some questions about how bonuses are handled and they provided us with a lot of valuable information that we proudly presented in this very review. The email support also works really well even though it is a little bit slower than the live chat.

KYC

In order to qualify for a withdrawal, LevelUp Casino will require players to provide some documentation for the KYC. Depending on the payment method selected, further documentation may be required. The following documents will be needed:

  • Valid ID with all the relevant information.
  • Utility bills with a valid name, address, etc.
  • Your payment systems info.

LevelUp Casino reserves the right to make a phone call to the number provided in your user account, which can be a necessary part of the KYC procedure. Account and/or any actions in the account may be terminated until the account is fully verified, and the casino will make reasonable efforts trying to contact you regarding the withdrawal of the funds. If they are not able to reach you (by email or phone) in two (2) weeks from the date of the request for withdrawal, your account will be locked, since you have failed to pass the KYC procedure.

Available Languages

  • English (Europe, Canadia, Australia, Ireland, New Zealand), French (Canadia), German, Italian, Norwegian, Portuguese (Brazil), and Slovenian.

LevelUp Casino Review Summary

Overall rating of LevelUp Casino - by logo

LevelUp Casino has a great library of games, accepts lots of great payment methods and has some pretty good bonuses. Their VIP could use some work but overall, we had a great time at LevelUp Casino. Thank you for reading our review and we hope that we have helped you make your decision about LevelUp Casino.

FAQ

More questions about LevelUp Casino

dice title stripLinden Smith

Author

"Linden is a professional and independent casino reviewer. Writer. Internet guru. Infuriatingly humble beer lover. Unapologetic coffee fan. He started cooperating with Worst Casino Reviews from the very start, writing unbiased casino reviews. He was born in 1984, Montréal, Québec."